Returns & Exchanges

At Loco Skates, we want to ensure you are completely satisfied with your gear; if your skates don't fit or you've changed your mind, you can return unused items within 30 days for a full refund or exchange.

1

Check Eligibility

Ensure your items are in brand-new, resaleable condition with all original packaging and tags attached; skates must not have been used outdoors or show any sign of wear.

2

Complete the Form

Fill out the returns form included in your original shipment, clearly stating whether you require a size exchange or a refund to your original payment method.

3

Package and Ship

Securely package your items to prevent damage during transit and send them back to our warehouse using a tracked courier service of your choice.

4

Processing and Completion

Once our team receives and inspects your return, we will process your refund or dispatch your exchange items within 3-5 working days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing